Delivery information How to Order & Delivery Times How long will it take to be delivered and how much will it cost? CUSTOMERS IN THE UK – All Products Free P&P (on UK orders over £20) 3-5 working days. Orders placed after 1pm or placed on a Saturday, Sunday or bank holiday will be despatched the following working day. Standard UK (on orders under £20) £3.50 3-5 working days. Orders placed after 1pm or placed on a Saturday, Sunday or bank holiday will be despatched the following working day. CUSTOMERS IN EUROPE – Food Supplement products only Standard Delivery: Rest of Europe £9.95 Up to 14 working days. Orders placed after 1pm or placed on a Saturday, Sunday or bank holiday will be despatched the following working day. CUSTOMERS IN THE REST OF THE WORLD – Food Supplement products only Standard Delivery: Rest of World £14.95 Up to 30 working days. Orders placed after 1pm or placed on a Saturday, Sunday or bank holiday will be despatched the following working day. Who are we? For more than 140 years, Schwabe Pharma has been committed to improving people’s health and wellbeing. We research and develop the highest quality plant based medicine and natural health care products on the market. We are committed to providing our customers with excellent value through innovation – we believe that innovative phytomedicines will become increasingly important over the next few years and decades. Couple this with excellent customer service we are so confident in our products that we offer a no quibble guarantee – if for any reason you are not 100% satisfied with your product/s you can return or exchange your items within 28 days of purchase – no questions asked. As we strive for the best and so that we can improve our products and service we only ask you to enclose in the returned box a note to explain why you were not 100% satisfied. We are unable to offer a returns process online, so please call our customer service team on 01628 401980 or email email@example.com for more assistance. You can view our returns policy here. Where are we based? Schwabe Pharma (UK)’s head office is based in Marlow, Bucks with our distribution and fulfilment centre situated in Staffordshire. Our address for all correspondence is: Schwabe Pharma (UK) Ltd, Alexander House, Mere Park, Dedmere Road, Marlow, Bucks SL7 1FX United Kingdom. Telephone: 01628 401980 Email: firstname.lastname@example.org Is your site safe and secure? www.schwabepharma.co.uk features the latest and most secure SSL encryption with extended validation to ensure your visit to our site is safe and secure. To validate our SSL certificate, click on the Thawte logo or double-click the padlock logo that appears in the bottom right hand corner of the page. Where can you buy our products? All Schwabe Pharma products are available to buy direct from our online shop and all UK deliveries are made within 5 days of ordering. It’s simple, safe and straightforward…you don’t have to leave your home. If you would prefer to order by phone then we would be happy to take your order during normal office hours on 01628 401980. Alternatively, our products are available from most Boots, Superdrug and Holland & Barrett stores plus many other leading pharmacies and health food stores, nationwide.